Job Description

Client Services and Support:

· Act as a physical point of contact for lab clients, addressing equipment needs, collaborative inquiries, and environmental concerns.

· Onboard new lab clients, including issuing badges, parking passes, and licenses.

· Facilitate lab tours for BioSTL events and Cortex district entities.

Lab Equipment and Space Management:

· Maintain lab equipment organization, functionality, and calibration.

· Research, price, and install new equipment as needed.

· Prepare lab spaces for onboarding or client transitions, including cleaning and equipment setup.

· Coordinate and schedule preventative maintenance for equipment under service contracts.

Procurement and Inventory:

· Place orders for lab supplies and equipment parts.

· Manage shared lab gas procurement and invoice coordination.

· Maintain on- and off-site storage inventory with accurate tracking of availability.

Vendor Relations:

· Serve as the contact for vendor-requested events such as table shows, lunch-and-learns, and meet-and-greet sessions.

· Manage vendor invoices and obtain requested accounts payable documentation.

· Maintain strong relationships with vendors, contractors, local start-ups, and Cortex district companies.

Operational Excellence:

· Monitor lab and office supply inventory, notifying BioGenerator of needs.

· Create and manage work orders with building management.

· Ensure accurate space utilization tracking using billing spreadsheets, Salesforce, and Maptician software.

Lab Safety and Compliance:

· Develop a standardized lab safety onboarding program.

· Ensure OSHA compliance and maintain First-Aid/AED certifications.

· Address waste disposal and lab safety inquiries.

Research Collaboration:

· Maintain an understanding of client companies' research projects and liaise with them regarding equipment needs.

· Assist with short-term scientific setup requests for BG co-founded companies.

Qualifications

· Experience in lab operations management or a related field.

· Strong communication and organizational skills.

· Knowledge of scientific equipment and maintenance processes.

· Ability to work proactively and collaboratively with diverse stakeholders.

· Familiarity with OSHA standards and lab safety protocols.

About BioSTL

BioSTL is dedicated to advancing bioscience innovation and entrepreneurship in St. Louis. Through its BioGenerator initiative, it supports emerging companies and groundbreaking research that positively impacts the region and beyond.

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