Part Time-Service Appointment Receptionist Job at Mercedes-Benz of Westminster, Westminster, CO

aWJ6ZHpXcnZ1QkE5OUpRZnlRcGZXSWt5
  • Mercedes-Benz of Westminster
  • Westminster, CO

Job Description

Are you committed to providing an exceptional customer experience? Do you have first-rate phone skills? Are you detailed oriented with excellent follow-up? Our Service Appointment Receptionist opportunity gives you the chance to be a part of an incredible team and offers strong growth potential. Our ownership has crafted a core management team who share in the belief that the success of Mercedes-Benz of Westminster is created within each of its people. Mercedes-Benz of Westminster actively seeks to develop talent in order to promote within. Along with your resume, please include a cover letter explaining your interest in this role and how your skills align with it.

ESSENTIAL DUTIES:

Act as a direct support to our team of Service Advisors in the following capacities:

  • Be the primary contact for our inbound phone calls
  • Act as a liaison to Service Advisor by obtaining client information and primary concerns
  • Assist in scheduling Service appointments
  • Communicate with clients on behalf of the Advisor during the service experience
  • Follow-up with clients after Service is complete to ensure exceptional experience

Show capacity and interest in learning the following:

  • Consult with customers to understand their needs and provide recommended course of action
  • Arrange appropriate alternate transportation for clients
  • Generate repair orders and estimates
  • Thoroughly explain completed work and charges

Qualifications, Experience, Education, Certificates, Licenses, Etc.

  • High School graduate or GED
  • Exceptional Customer Service abilities
  • Must possess a valid driver’s license with a clean driving record and clean criminal history.
  • Detail oriented and excels in a fast-paced, results driven environment

COMPENSATION:

  • Starting at $18/hour

WORK SCHEDULE: 17 - 22 hours per week

  • Monday 8am - 6pm
  • Tues - Friday 4pm - 6pm
  • Saturday's as needed
  • Fill in during vacations

COMPANY BENEFITS:

  • Paid holidays (Full Time)
  • Paid time off (Full Time)
  • 401(k) with 50% company match of first 4% of contribution
  • Insurance - Medical, Dental, Vision (Full Time)
  • Team Member auto purchase, Parts & Service discount
  • Exceptional commitment to Team Member engagement
  • Strong Advancement and Career Development Opportunities
  • Culture of Coaching and Mentoring
  • Many long-tenured employees including five Team Members employed since day one - 18 years
  • Monthly Team Appreciation Day including Catered Lunch and Team Recognition

Job Tags

Full time, Part time, Saturday,

Similar Jobs

Upskilled Evolution

Telecom Technician Lvl. 2-4 Job at Upskilled Evolution

 ...A telecommunications company is looking for experienced Telecom Technicians, with at least five years of telecommunications experience, to help install and maintain communication systems throughout Alaska and beyond. This is an opportunity to travel across Alaska and... 

Sage Hospitality Group

Front Desk Agent - The Ritz-Carlton Job at Sage Hospitality Group

 ...scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the... 

GE Appliances

Inbound Customer Service Agent-Bodewell (Remote) Job at GE Appliances

 ...simple commitments defines the way we work, invent, create, do business, and...  ...journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances...  ...happiness and well-being in every home. 100% Remote. Opportunities are... 

Compass Group

STERILE PROCESSING TECHNICIAN (FULL TIME) Job at Compass Group

 ...Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcares Best Places to Work, and Best Place to Work in... 

Carsforsale.com

Inside Sales Specialist Job at Carsforsale.com

 ...with a 25-year history as an industry leader serving our 20K dealers across the U.S. We're looking for competitive, driven inside sales pros ready to make connections, close deals, and build lasting client relationships. If you're hungry for big commissions and a career...