Job Description

Docknock, a telehealth urgent care in partnership with Community Medical and Dental Care, is seeking an experienced full-time Medical Receptionist for our Monsey location. The schedule for this position is Sunday from 9:00 am-4:00 pm, Monday through Thursday from 2:00 pm-9:00 pm, and Friday from 12:00 pm-4:00 pm. Join a friendly, dedicated team committed to providing exceptional patient care.

RESPONSIBILITIES:

• Answer calls in a timely and professional manner.
• Converse with patients, addressing all requests and concerns with courtesy and respect.
• Ensure that calls are properly routed to the correct department.
• Schedule appointments for patients.
• Collect and verify demographic information such as patient name, date of birth, address, phone number and insurance carrier.
• Call patients to confirm appointments or reschedule cancelled appointments.

REQUIREMENTS:

• Strong Customer Service Skills
• Pleasant Phone Manner
• Ability to work in a fast paced environment
• Ability to multi-task
• Strong Computer Skills

BENEFITS:

• Competitive compensation
• Career growth opportunities
• Paid vacation and holidays

Community Medical & Dental Care, Inc., is a non-profit community health center serving the medically-underserved population of Rockland County, NY. We offer linguistically-diverse and culturally sensitive health care to our patients. Community Medical & Dental Care, Inc., has over 60 health care providers who offer a wide range of services including Adult Medicine, Pediatrics, Family Practice, Obstetrics/Gynecology, Dentistry/Oral Surgery, Allergy, Dermatology, Endocrinology, Nutrition Counseling, Occupational Therapy, Ophthalmology, Optometry, Podiatry, Speech Therapy, and Urology.

Community Medical and Dental Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sexual orientation, gender identity, national origin, age, protected veteran or disability status or genetic information.

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