Job Description

POSITION SUMMARY:

The Global Technical Advisor, MEL leads strategy, system development, and support for Monitoring, Evaluation, and Learning across HIAS Country Offices (COs) and at HQ. This role is responsible for developing, harmonizing, and institutionalizing MEL frameworks, policies, and tools that align with the organization’s impact and results framework and donor requirements. The Advisor promotes learning and evidence-generation agendas and provides responsive, hands-on support to COs to ensure compliance against award commitments and strengthens program quality and impact more broadly.

This position reports to the Program Design and Impact Lead and is a critical member of the Program Design and Impact Team, ensuring strong oversight, troubleshooting, and systems-level improvement related to our data management and governance practices.

Note, this position is based at our headquarters in Silver Spring, Maryland or our office in New York, New York, and we will consider a remote option for applicants who live outside of commuting distance to either of our offices and are based in other states in which we are registered (Arizona, California, Colorado, Connecticut, Florida, Georgia, Iowa, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, Ohio, Oregon, Pennsylvania, Texas, Virginia, West Virginia, Wisconsin).

The salary range for this position is $70,000-85,000.00.

ESSENTIAL FUNCTIONS:

GLOBAL MEL SYSTEMS AND STRATEGY

• Lead the design, adaptation, and harmonization of global MEL standards, guidance, and frameworks to ensure strategic alignment and data comparability across countries.
• Oversee the implementation of MEL systems supporting planning, monitoring, evaluation, reporting, and research at all levels of the organization, including effective management and support of HIAS’ Case Management System (CMS) and building tools and capacity for robust M&E infrastructure.
• Define and guide CO teams on approaches for indicator selection, target setting, establishing baselines, and results tracking, ensuring that output, outcome, and impact indicators fit donor and programmatic priorities.
• Ensure ongoing data quality assurance, validation, and consistency across projects and sites, using quantitative and qualitative methods to gather accurate, timely information.
• Regularly track activities and outputs against work plans and timelines; identify and report delays for corrective action.
• Generate regular monitoring reports (monthly, quarterly, annually) and conduct impact evaluations as needed, supporting COs in preparing donor, partner, and internal M&E reports.
• Foster use of M&E data for adaptive management and strategic decision making, including supporting data visualization and dashboards.
• Champion a learning and evidence culture by driving organizational learning agendas, synthesizing and disseminating lessons learned, promoting use of evidence to adapt and improve programs, and facilitating learning exchanges across COs and teams.
• Ensure ethical standards and data protection in all M&E activities.
• Remain up-to-date on sector best practices and innovations; represent the organization in MEL-related external technical forums and working groups.

MEL CAPACITY BUILDING AND CO SUPPORT

• Provide advisory and oversight for MEL activities at country levels, including supporting MEL system setup, scale, and improvement in COs.
• Guide COs in developing detailed MEL plans, results frameworks, learning agendas, and tools; lead training, coaching, and capacity-building for country staff and local partners in M&E concepts and practices.
• Support COs to implement and manage data platforms, dashboards, and visualization systems for effective reporting, learning, and program management.
• Manage People Reached data from COs, through consolidation, cleaning, and de-duplication, ensuring timely and accurate utilization of results and reporting of people reached data at global level.
• Provide remote support for program monitoring, troubleshooting, and MEL operations at country levels.
• Lead or support MEL aspects of donor proposals, reporting, and external MEL communications in collaboration with the Business Development (BD) team, with a focus on logframe creation, indicator tables, and reporting against indicators.
• Provide technical oversight and leadership for M&E system design, implementation, and quality assurance.
• Lead or participate in organizational and country-level research and learning activities, translating learning questions into actionable research and evaluation plans.

COLLABORATION AND INTEGRATION

• Collaborate extensively with HQ leadership, country office teams, and work in close partnership with the Senior Advisor on Accountability to Affected Populations (AAP) to ensure cohesive support for staff with MEL responsibilities and alignment of MEL systems and outputs with accountability and broader organizational goals.
• Foster integration between MEL and other technical functions, promoting coordinated approaches to evidence generation, program quality, and engagement frameworks informed by those we serve.
• Work closely with Technical Advisers on program design and the Senior AAP Adviser to embed community engagement, and maintain active collaboration with the BD team in close coordination with COs.

QUALIFICATIONS & REQUIREMENTS:

• Advanced degree in a relevant field.
• 5-8+ years of progressive experience in MEL, including substantial experience providing both strategic guidance and direct, hands-on support to country and regional teams.
• Experience supporting MEL systems both internationally and domestically.
• Demonstrated leadership in developing and institutionalizing MEL frameworks and systems for complex, multi-country organizations.
• Proven experience delivering training and capacity-building for distributed, international teams.
• Proficient in quantitative and qualitative MEL methods, survey sampling, data systems, and data visualization platforms.
• Track record of managing and advancing evidence-based program design, research, evaluation, and learning.
• Excellent communication skills; fluency in English required; proficiency in Spanish and/or French highly desirable.
• Willingness and ability to travel internationally up to 30%, including to insecure locations as needed.
• Commitment to Safeguarding, ethical standards, and diversity and inclusion.

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